Be At The Table
Coach Andrea’s Intro
Whatever your business title is, being present to people (employees, managers, clients, prospects, vendors) can have a significant positive impact. In this week’s Tip, the image Steve Straus creates with the example of a waiter clearly illustrates the power of this simple tool.
Quote of the Week
“The most precious gift we can offer others is our presence. When mindfulness embraces those we love, they will bloom like flowers. “
~ Thich Nhat Hanh
Be At The Table
By Steve Straus
Have you ever had bad service in a restaurant? Perhaps a time when you were mid-meal the waiter passed by, barely broke stride, didn’t make eye contact, and asked if everything was okay? Not real service, more like a drive-by shooting!
In contrast, a food service expert teaches his new waiters, “When you are at the table, BE at the table.”
Be present. Be still. Establish eye contact. Hear what the client isn’t saying as well as what they are. Use all your senses to pick up on stuff.
When you show up this way, he teaches, the client will have a better experience (the total dining experience is more important than simply the food), you can feel that you are doing something meaningful (connecting with humans is important), oh, and the tips will be much bigger!
This Principle, of course, goes far beyond food service. Being present for your family, your clients, your friends, and your spirit will enhance your life.
Copyright 2010 Steve Straus. All rights reserved. Steve Straus can be contacted at http://www.StrausUSA.com
Coaching Call To Action
How is it when you are At The Table?
Thursday, October 28, 2010 – 9 am to noon ET
Pounce on a Project
You have 2 more months to complete the goals you created for 2010. What project would you like to get on top of and accomplish this month that will help you hit those goals? Come to Pounce on a Project VII – - 2010.
Join Coach Andrea on Thursday, October 28th, from 9:00 a.m. to 12:15 p.m. Eastern. We will join as a group by phone and declare what you want to accomplish: marketing calls to hit your numbers, adding a shopping cart to your website, or cleaning your office so you can find the goals you created in January.
During the morning, the group will gather by phone a few times to check progress and get any support needed to finish with a bang. At noon, the group will celebrate their accomplishments. Who says projects have to be boring and tedious? Bring your lightness and fun and join us for the energization.
To sign up or learn more, call or email me me by noon on Wednesday, October 27th. Feel free to share this with friends and co-workers, the more the merrier. (Cost of the program is only the cost of long distance phone calls.)
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