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QUOTE OF THE WEEK
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"Conversation is the slowest form of human communication."

-- Anonymous
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THE TOP 10 SENSIBLE ASSUMPTIONS ABOUT COMMUNICATION
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1. As much as 80% of the message sent in communication is nonverbal.

2. Assume the next message that you send will be misunderstood.

3. Don't worry about being clear; worry about being understood.

4. A word means exactly what you mean it to and something completely different to another person.

5. The connotations of a word are just as important, perhaps more so, than the meaning. They are also idiosyncratic. They also cannot be found in a dictionary.

6. With anyone with whom you communicate regularly and intimately, there will develop a private language of shorthand references, special terms and private meanings, in which case the conventional meanings of words may disappear. You're in a sense speaking your own foreign language.

7. If you are with someone, you are communicating. Whether you "mean to" or not.

8. 87% of the information that reaches our brains comes in through our eyes.

9. Most people use words to hide meaning, not reveal it.

10. People have very different communication styles and sometimes they don't meet or match at all. Four styles are driver, analyst, supporter and expresser.

By Susan Dunn, M.A., Clinical Psychology
http://www.susandunn.cc
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COACHING CALL TO ACTION
THE TOP 10 SENSIBLE ASSUMPTIONS ABOUT COMMUNICATION
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Be aware of your communication this week, all of it. Knowing that
80% of the message sent is nonverbal, notice:

1. What am I conveying with my actions?

2. Are my actions and words aligned?

3. What adjustments do I want to make?
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