Coach Andrea's Coaching Tip of the Week
Focusing your vision, achieving results )
January 27, 2006
Contents In This Issue
  • Andrea Novakowski
    Master Certified Coach

    Coaching for Corporations,
    Businesses and Individuals


    "Good communication is as stimulating as black coffee and just as hard to sleep after."

    -- Anne Morrow Lindbergh


    by Mike Nikolich

    We've become so accustomed to depending on e-mail that we not only use it to communicate with colleagues and friends across the globe, but also with those who are within "indoor voice" distance. Whether we're communicating about the yearly budget plans or something as simple as today's lunch plans, we go tap-tap-tap all day long. What could be more efficient? There is a price for this efficiency, however. Much of the message in normal conversation is contained - not in the words themselves - but in the tone of voice, the pace at which we speak, the way some words are emphasized over others. A comment that sounds funny in your head - where you can hear the delivery - may look rude or insulting on a computer screen. What's being lost in the interest is the opportunity to build a relationship. In a business e-mail, there's usually no banter, no small talk, no asking after the family. Just direct communication about the subject at hand. When you're finished reading it, you don't really know any more about the person who sent it than you did before. Stop hiding behind your e-mail server. Reach out and really touch someone today by picking up the phone. Not only will it help you build stronger relationships. It will help you build a better business.

    From: Reach Out and Call Someone . . . Again by Mike Nikolich, Darwin, July 18, 2005

    *Mike Nikolich is CEO of Tech Image Ltd.


    A number of my clients have the goal of "staying connected to their clients" this year. We have developed a plan to reach out by phone or in person at regular intervals to keep the business relationship alive. We all know that it's easier to keep a current client than to get a new one. What better way to do that than to strengthen the current relationship. This week review your outreach plan and make sure to add in personal contact.


    Graceful Stitches in Medfield, MA will be sponsoring a "Have a Heart Fashion Show" featuring its latest unique, hand-knit items. The season's most fashionable scarves, ponchos, shawls, sweaters and more will be showcased at this event. All garments will be available for purchase. Proceeds from this event will be donated to "Dr. Folkman's Neuroblastoma Research Fund" at Children's Hospital in memory of 3 Medfield children who sadly lost their battles with this pediatric cancer.

    Please join them on Friday, February 10th from 10:00 a.m.- 12:00 p.m. at the United Church of Christ, 496 Main Street, Medfield. Refreshments, raffles and more. $10 Donation at the door. For more information please call (508) 359-1505 or visit


    Coach Andrea's Coaching Tip of the Week is brought to you by Andrea Novakowski, Master Certified Coach who provides Business and Personal Coaching to Corporations, Businesses, and Individuals. Andrea is a professional coach who partners with people to set goals and create momentum to produce effective results in their business and/or personal lives.

    Andrea is available for individual coaching. If you are serious about reaching your goals and living with greater fulfillment and satisfaction, consider using a coach. To schedule a COMPLIMENTARY initial consultation, send an e-mail to Andrea at


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    Coach Andrea
    Focusing your vision, achieving results

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