Coach Andrea's Coaching Tip of the Week
Coach Andrea's Coaching Tip of the Week )
  January 7, 2005 
Contents In This Issue
    Top 7 Tips on How to Give Positive Feedback
    by Lyndsay Swinton

  • Andrea Novakowski, Master Certified Coach
    Focusing your vision, achieving results

    Coaching for Corporations, Businesses and Individuals


    "God gave you a gift of 86,400 seconds today. Have you used one to say 'thank you'?"

    -- William Arthur Ward

    Top 7 Tips on How to Give Positive Feedback
    by Lyndsay Swinton

    Giving positive feedback is one of the more enjoyable tasks in the workplace. From the most senior to most junior, make it a habit to regularly give positive feedback.

    Saying thanks, well done, or great job are throwaway insincerities that can do more damage than good, so make sure you use these 7 tips for giving positive feedback.

    1. No Time Like Now.

    Feedback goes stale when left unsaid too long, so give positive feedback as close to the event as possible. It's worth the momentary discomfort or embarrassment you may feel to make someone's day.

    2. In Public and In Private.

    Praise in public, critcize in private, that's the rule. But before you go singing a person's praises from the roof-tops, think about what they would prefer. Public praise of an extremely shy person may cause an emotional response that overshadows your good intentions. Do what's right for the person.

    3. Practice Makes Perfect

    It's easy to overlook good work or extra effort, so make it a habit to give positive feedback regularly. Consider setting up a formal reward and recognition scheme that everyone understands and can use.

    4. Does the Reward Fit?

    Keep the balloons and streamers for special occasions. Going over the top with rewards can be misinterpreted as "buying" favours. Judge the amount of effort and reward appropriately.

    5. No Favorites!

    Avoid creating "favorites" by doing quick mental tallies of whom you've praised recently.

    6. Be Clear and Mean It.

    The best positive feedback is sincere and specific. Tell the person exactly why you are praising them;

    "Tony, that extra analysis was really appreciated by the project team and allowed them to make a decision immediately."

    Tony now knows exactly what to do next time to get praise.

    7. Catch People Doing Things Right.

    The more you catch people doing things right, the more right things they will do! Encourage positive actions by giving positive feedback. Start today, and in only three weeks time, giving positive feedback will be a life-long habit.

    Lyndsay Swinton is an experienced team leader, people manager and business coach. Her webiste is -- "Management for the rest of us."


    I know most of you are working on your goals for the New Year. I request that you consider adding a goal on feedback. So many leaders and managers only give feedback once a year at review time. Make 2005 a year for continual ongoing feedback to your co-workers, peers, direct reports and family members. Many people may not feel comfortable receiving the feedback and yet, it can be very powerful and cause good changes in the giver and the receiver.


    January 27, 2005
    Pounce on a Project 2005

    If you missed out last year, now's the time to begin the year on the right foot. Join us in January to complete the project that will result in the biggest positive impact on your life or business this month. Come to Pounce on a Project I -- 2005. Here's what participants are saying:

    "I have so much going on! Pounce helped me focus and come up with new methods to focus, too."
    -- C.M., Business Owner, IL

    "It's hard to keep deadlines by yourself. Pounce on a Project keeps the pressure on in a fun way."
    -- C.S., Business Owner, England

    "I got off, putting it off!"
    -- M.W., Higher Education Professional, WV

    "I accomplished a big section of my newsletter re-design that had been stalled on my 'to do' list for many months. Having the support of the group helped me bypass my procrastination and tackle my project with energy."
    -- D.W., Certified Financial Planner, MA

    "I had to get all of my marketing material organized and sent to my advisor. Where was I going to find the time? Pounce on a Project gave me 4 hours of uninterrupted time to easily complete my plan!"
    -- A.N., Business Owner, MA

    "I learned I can use this time to accomplish many small projects I've been puitting off. Hooray!"
    -- A.P., Freelance Writer, MA

    Join Coach Andrea on Thursday, January 27, 2005 from 8:30 a.m. to 12:15 p.m. Eastern. We will join as a group by phone and declare what you want to accomplish: planning your next marketing piece, backing up your computer before you buy a new one, finishing your website, making those cold calls, organizing your office, simplifying your filing system, or cleaning under your bed.

    During the morning, the group will gather by phone a few times to check progress and get any support needed to finish with a bang. At noon, the group will celebrate their accomplishments. Who says projects have to be boring and tedious? Bring your lightness and fun and join us for the energization and results.

    To sign up or learn more, call or e-mail Andrea by noon on January 26th. Feel free to share this with friends and co-workers, the more the merrier. (Cost of the program is only the cost of long distance phone calls.)


    Coach Andrea's Coaching Tip of the Week is brought to you by Andrea Novakowski, Master Certified Coach who provides Business and Personal Coaching to Corporations, Businesses, and Individuals. Andrea is a professional coach who partners with people to set goals and create momentum to produce effective results in their business and/or personal lives.

    Andrea is available for individual coaching. If you are serious about reaching your goals and living with greater fulfillment and satisfaction, consider using a coach. To schedule a COMPLIMENTARY initial consultation, send an e-mail to Andrea at


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    Coach Andrea
    Focusing your vision, achieving results

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