Coach Andrea's Coaching Tip of the Week
Focusing your vision, achieving results )
July 22, 2005
Contents In This Issue
  • FOUR ELEMENTS OF RECOGNITION THAT WORK
  • COACHING CALL TO ACTION
  • COMMUNITY INVOLVEMENT
  • ABOUT ANDREA NOVAKOWSKI
  • PASS IT ON
  • Andrea Novakowski
    Master Certified Coach

    Coaching for Corporations,
    Businesses and Individuals





    QUOTE OF THE WEEK

    "Praise is like sunlight to the human spirit: we cannot flower and grow without it."

    -- Jess Lair


    FOUR ELEMENTS OF RECOGNITION THAT WORK

    by Cindy Ventrice


    "So how do you offer recognition that works? You make sure it includes at least one of the four basic elements of meaningful recognition. If you don't include at least one of the elements, you aren't giving recognition. You're giving an incentive, prize, gift, or plaque, but not recognition that works. The four elements are praise, thanks, opportunity, and respect. Recognition that works is typically a combination of more than one of these four elements.

    PRAISE
    Employees want to hear you say, 'Hey, you accomplished something important.' They want you to acknowledge their progress. They want you to see what they do right.

    THANKS
    A sincere thank-you is a highly valued form of recognition that works. Some managers think there is no need to thank a person who is doing his or her job. It's true that you don't have to thank each employee, but if their efforts make your job easier, then thank him or her. Everyone responds to heartfelt appreciation. Employees will work many times harder for managers who express their gratitude.

    OPPORTUNITY
    At first glance, opportunity doesn't appear to be an element of recognition, but it's actually a very important element of recognition that works. Give your employees new opportunities to contribute in a meaningful way and learn new skills, provide them with more freedom in how the work gets done, and they will be committed to you and your department's success.

    RESPECT
    Respect is an often overlooked element of recognition. In reality, it is probably the most crucial element. Without it, employees feel, at best half recognized. Employees want to be valued, not just for what they can do, but for who they are (Ventrice, 2003, p. 16-20)."

    Reference: Ventrice, C. (2003). Make their day!: employee recognition that works: simple ways to boost morale, productivity, and profits. San Francisco: Berrett-Koehler Publishers, Inc.

    Reprinted with permission from OSU Leadership Center, Ohio State University, Columbus, OH 43210, 614-292-3114, http://leadershipcenter.osu.edu.

    COACHING CALL TO ACTION


    This week assess how well are you utilizing the four elements of recognition.

    COMMUNITY INVOLVEMENT


    Warm Welcome to Program Attendees from A.G. Edwards, Boston

    A warm welcome to our new Coaching Tip of the Week subscribers who I met at A.G. Edwards on Wednesday during my program "Being Resourceful: Using What You Have to Get to Where You Want to Be!". Thank you for attending and sharing.

    ABOUT ANDREA NOVAKOWSKI


    Coach Andrea's Coaching Tip of the Week is brought to you by Andrea Novakowski, Master Certified Coach who provides Business and Personal Coaching to Corporations, Businesses, and Individuals. Andrea is a professional coach who partners with people to set goals and create momentum to produce effective results in their business and/or personal lives.

    Andrea is available for individual coaching. If you are serious about reaching your goals and living with greater fulfillment and satisfaction, consider using a coach. To schedule a COMPLIMENTARY initial consultation, send an e-mail to Andrea at
    andrea@coachandrea.com.

    PASS IT ON


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    Coach Andrea
    Focusing your vision, achieving results

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