Coaching for Executives, Small
Business Owners, Professionals
OF THE WEEK
"You can delegate
authority, but not
- Stephen W. Comiskey
||The Art of Delegation
by Tony Alessandra
The ability to delegate sets leaders apart from
followers. That is because many people find it
difficult to give up control. Delegating duties and
responsibilities is essential in today's downsized
organizations. The following key points will help you
master the art of delegation.
Find the right person for the project. Do not
assign the project to just any warm body - unless
any outcome is acceptable. If you want the job done
right, however, you must find the right person for the
job. If none exists, find the most capable person and
train him or her well.
Delegate authority and accountability. The
worst thing you can do is delegate a task and then
tie a person's hands. If you have picked the right
person or trained someone well, you must then give
that person authority so the job can be done without
your supervision. If you have to minutely supervise
the project, you have not truly delegated it. In
addition, you should make the person accountable for
the quality of the work performed.
Make the task perfectly clear. Carefully
explain the nature of the project to the person you
are giving responsibility. This may be done verbally or
in writing, depending on the complexity of the task.
The newer and more complex the task, the more
questions the person you are giving responsibility will
have. Answer all questions promptly and thoroughly.
Agree on a deadline. When the person to
whom you are delegating fully understands your
expectations, both of you are in a position to
determine a mutually acceptable deadline.
Review and coach. There is a learning curve
associated with any new activity. During this time,
you should periodically review the other person's
progress and offer additional coaching if needed.
Lay the groundwork for more delegation.
Once you get your feet wet, you will find more things
that can be done by others to free up your time.
Begin training people to assist you in more operations
and you will find yourself with more time to do what
you do best.
Copyright (c) 1996-2006 Alessandra & Associates,
Inc. Dr. Tony Alessandra can be reached at
||COACHING CALL TO ACTION
In my coaching practice, many clients ask for
help with delegating. They know they need to do it
but... Tony gives some great steps to follow for
delegating that will free up your time. Two key
points that need to be remembered. Just because
you state a deadline doesn't mean the other person
agrees to it. Agreeing on a deadline is a key step.
Just because the receiver is nodding doesn't mean
they accept. Take the time to address the person's
other priorities and to set realistic expectations. Get
verbal agreement on the deadline. The second point
of reviewing and coaching is also critical. Don't let
the project get to the deadline without checking in
unless you like living with a lot of stress. Best to get
progress reports and actually see how the work is
coming. Check out the thinking process being used.
This week try these ideas for delegating and see
||ABOUT ANDREA NOVAKOWSKI
Coach Andrea's Coaching Tip of the Week is
brought to you by Andrea Novakowski, Master
Certified Coach who provides Business and Personal
Coaching to Executives, Small Business Owners,
Professionals and Managers. Andrea is a professional
coach who partners with people to set goals and
create momentum to produce effective results in
their business and/or personal lives.
available for individual coaching. If you are
serious about reaching your goals and living with
greater fulfillment and satisfaction, consider using a
coach. To schedule a COMPLIMENTARY initial
consultation, send an e-mail to Andrea at
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