Manage Yourself … Lead Others

“Leadership and learning are indispensable to each other.”

~ John F. Kennedy


Manage Yourself … Lead Others

By Jeffrey Gitomer

Want to be a better leader? Here’s what it takes:

Maintain a Positive Attitude
Solution oriented. Action oriented. People oriented. Your enthusiasm begets success.

Embrace Change.
Change is certain. Followers tend to resist change. It is the mark of a leader to embrace change and take advantage of the opportunity it presents.

Deploy Courage.
Douglas MacArthur said, “Courage is just fear that holds out a little longer.” Good advice. George Patton said, “I don’t take counsel from my fears.” Good advice. Leaders choose courage.

Take a Risk.
The biggest mistake is to never take one. Leaders are determined to win or try again.

Leaders set the example for open communication. Use your head. Say what you feel. Speak from the heart.

Leaders listen to learn. Leaders listen to understand. Your team has needs – just listen. Your prospects and customers know their needs, and they know what’s happening on the front lines of their business, and yours – just listen.

Delegate and Empower.
Leaders share responsibility. They don’t dictate, they set examples for others to follow. Leaders encourage growth in others by challenging them to take new responsibility, encouraging them to succeed, and supporting them if they fail. Leaders understand that mistakes are lessons on the way to success.

Understand Others, Yourself, and Your Situation.
Leaders understand the importance of an inquisitive mind. A constant quest for knowledge brings greater understanding. Understand yourself first.

Commitment is the catalyst that makes all the other leadership qualities a reality. Daily re-dedication to commitment is the difference between leaders and would-be leaders (Gitomer, 2011, p. 68-69).

From:  Gitomer, J (2011).  Jeffrey Gitomer’s little book of leadership: the 12.5 strengths of responsible, reliable, remarkable leaders that create results, rewards and resilience.  Hoboken, NJ: Wiley and Sons.

Reprinted with permission from the OSU Leadership Center, Ohio State University, Columbus, OH 43210, (614) 292-3114,  

Coaching Call to Action

Last week we looked at actions to take to switch off.  This week commit to “switching on” one of the behaviors listed above.  Which behavior will have the biggest impact on your leadership strength?