|Focusing your vision, achieving results|
-- Julie Morgenstern
by Kevin Lawrence
The thing that constantly amazes me is that most companies take their "A" players for granted. Considering all of the time, money, training, and other energy that goes into finding and grooming top talent, many organizations treat these people like they grow on trees.
There are many reasons that companies do not treat their key people well, but the key is that the employment market is dictating that this will change.
The simplest and most powerful way to ensure that your most valuable team members (both new and existing hires) are and remain happy as well as loyal, is to regularly get feedback from them. Ask them what they like about their job, what they don't like or are frustrated with, about opportunities to increase their satisfaction and/or performance...the list goes on.
In simple terms, ask them the same kinds of questions you would ask a top client, your spouse, or a good friend if you truly wanted to make the relationship the best it could be . . .
Yes I know, there are a million excuses (mostly based on fears) not to ask these questions. But, if you don't know the things that will make "A" players thrive, they end up thriving somewhere else. Better to hear some tough feedback and be able to do something about it rather than pay the price with unsatisfied and unproductive (or absent) team members.
It seems silly and almost irresponsible to me not to ask. Those that don't ask often tell me that it does not matter because all their people will say is that they want more money...not true at all.
And, even beyond ensuring that your "A" players will thrive (which leads to increased performance from them), you will end up with many ideas that will improve your company overall.
This is an absolute win-win-win strategy; you get information about how to help your "A" players thrive and enjoy their position more, you get financial feedback to run the company better, and you will likely create more value for your customers.
Kevin Lawrence, Business Coach & Speaker
Make it a great week and remember, some of the main things people want from their work is to have a sense of accomplishment, contribution, belonging and being appreciated. Money comes after most of these.
Next week we celebrate the 4th of July in the United States. The Coaching Tip of the Week will be on vacation. Enjoy your holiday with family and friends honoring all that we have. We'll be back on July 14th with more new information.
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