Become a True Agent of Change (11/3/06)
Focusing your vision, achieving results )
November 3, 2006
Contents In This Issue:
  • Become a True Agent of Change
  • Coaching Call To Action
  • Community Involvement
  • About Andrea Novakowski
  • Pass It On
  • Andrea Novakowski
    Master Certified Coach

    Coaching for Executives, Small
    Business Owners, Professionals
    and Managers


    "One kernel is felt in a hogshead; one drop of water helps to swell the ocean; a spark of fire helps to give light to the world. None are too small, too feeble, too poor to be of service. Think of this and act."

    - -Hannah More

    Become a True Agent of Change

    by Carla Kimball

    Become a True Agent of Change by Asking How You Can Be of Service Rather than How You Can Demonstrate Your Expertise

    I recently attended the Shambhala Institute Authentic Leadership Conference and had a conversation with another participant, Steve Ryman. This past March, Steve spent time at Kufunda, a small village in Zimbabwe. This country is in the midst of a significant eroding of the social and economic structures that hold a country together, including the reality of an economy with an inflation rate of 1,200% in the last year, 70% unemployment and 30% of the population living with HIV/AIDs. In the midst of this catastrophic social and cultural devastation, Marianne Knuth, founder of the Kufunda village, has a vision of creating a sustainable, thriving village in which local human capital and natural resources are used to create an extended community of support.

    Steve attended a two week "learning journey" to immerse himself in the life of the village and then continued on in a coaching capacity to provide the community with some assistance in solving some of their many seemingly insurmountable problems. New to coaching, Steve found himself at a loss for how he could be of assistance in the face of such monumental crises.

    Early one morning, Steve climbed a small hill near the village to watch the sunrise. He was desperately looking for answers to what he could possibly do to help this community survive, thrive and become a model for other sustainable "villages" in the world. As the sun came up over the horizon Steve became acutely aware of his place on the planet and realized that he was just one "inadequate" human being hoping to be of some small service to a village, a country and a planet facing catastrophic odds. In this moment, he realized that while he had very little expertise, he did have a desire and an opportunity.

    That morning he returned to the community with the humble recognition that all he could do was to be of service. Before others had awoken, he swept out the kitchen floor and began to peel potatoes. His contributions to the community in the subsequent two weeks became invaluable.

    The moment Steve moved from feeling like he had to be an expert to looking for ways to be of service, he became a profound agent of change. As speakers, we often get caught up in the misconception that the most important thing we can do is to demonstrate our expertise. And, yes, the audience comes because they recognize that we might have some information and knowledge about the topic at hand. But, if we present ourselves as the expert, we then create a wall of separation that can throw us into the paralyzing fear that so many people feel about speaking in public. I refer to this self-absorbed concern as the "arrows in" position. We are so concerned about looking good and being perfect that we isolate ourselves from the audience.

    If instead, we focus our attention on how can we, despite all our "inadequacies", simply be of service to our audience, we drop into our humanity and humbly connect with the human beings in our audience. I call this position of connection our "arrows out" position. And from this position, we can deeply affect our audience and become powerful agents of change.

    Next time you have a presentation, ask yourself: “How can I be of service to my audience?” Rather than, “How can I demonstrate my expertise?”

    ©Carla Kimball, 2006, All rights reserved. As a Public Speaking Coach, Carla Kimball offers classes, workshops and coaching services focusing on presence, confidence and authenticity.

    Coaching Call To Action

    Carla has a great reminder that expands beyond speaking to audiences. Shifting our focus to the "arrows out" position on a regular basis has many benefits - connection to others, sharing our selves and intimacy to name a few. This week look for opportunities to be of service to your audience whether you are speaking at a meeting in your company or to people outside of your company. See what happens.

    Community Involvement

    November 6, 2006
    Discovering Your Path to Success at The International Association of Administrative Professionals (IAAP)

    Andrea will provide her program for developing an effective system to navigate professional and personal growth to the Greater Boston Chapter of the IAAP -- the world's leading organization promoting the education and recognition of the office professional. http://w

    About Andrea Novakowski

    Coach Andrea's Coaching Tip of the Week is brought to you by Andrea Novakowski, Master Certified Coach who provides Business and Personal Coaching to Executives, Small Business Owners, Professionals and Managers. Andrea is a professional coach who partners with people to set goals and create momentum to produce effective results in their business and/or personal lives.

    Andrea is available for individual coaching. If you are serious about reaching your goals and living with greater fulfillment and satisfaction, consider using a coach. To schedule a COMPLIMENTARY initial consultation, send an e-mail to Andrea at

    Pass It On

    Please feel free to pass on Coach Andrea's Coaching Tip of the Week to your friends and colleagues. If you need to get in contact with us directly for any reason, send an e-mail to

    Coach Andrea
    Focusing your vision, achieving results

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